FAQ
What language/s do you use to conduct your training?
Malay &/or English. For Bangladeshi, Hindi, Nepalese, Vietnamese, Myanmarese, Indian, and Chinese participants: We provide translators.
What language/s is used in your handout notes?
Handout notes are bilingual (Malay and English). Separate handouts in other languages can be provided if necessary.
What certificate/s can our Operators obtain after the Training?
Certificate of Completion for attending 75% of the training. A Training Card is issued for passing all 3 sections.
Who do you hand over the certificates?
Delivered directly to the Human Resources Department.
What else do you provide?
In-house program: Certificates, Handout Notes.
Public program: Certificates, Handout Notes, Refreshments, Lunch, and new MHE for Practical Assessment.
How many people can we put into each class?
Each class is limited to 15 participants.
Would my staff sleep off during the Theory Training?
No, the course is fully interactive to engage participants.
What Methodology do you use during your training?
Lectures, Video Shows, Activities, Case Studies, Pre/Post Objective & Practical Tests.
Would you teach maintenance in your training?
No, but Pre-Operation Maintenance Check module ensures long-term equipment usage.
Do you provide Graduation Gowns for participants? Why?
Yes. Wearing Graduation Gowns enhances the learning experience.
Do you use International OSHA Laws on Safety Training?
Yes, our materials are updated to international requirements. We are members of NSC USA, IASP USA, RoSPA UK, and use materials from Australia, Komatsu Japan, and Still Germany.
Why do you mention OSHA USA in your training materials?
To help companies exporting products meet international OSHA USA law compliance.
Who should attend? Can ladies attend?
New and experienced operators, store hands, supervisors, and managers should attend. Ladies are welcome and have participated in the past.
Can foreign operators be included in the training?
Yes, subject to the minimum number of Malaysians also attending.
Which days can we have the training?
Weekdays, weekends, and modular training sessions.
What has to be provided to trainers?
Training room, flip charts, projector screen, training circuit, and necessary equipment for practical sessions.
How many Training Centres do you have?
3 in China (Wuxi, Nanjing, Guangzhou), 1 in Vietnam (Hanoi), 1 in Singapore, and 14 in Malaysia.
How many companies and people have been trained?
Over 10,000 operators from more than 200 MNC/SME companies.
Is your Training Centre registered with HRDB?
Yes, we are an Approved Class “A” Training Provider.
What is special about your course compared to others?
We incorporate Behavior-Based Safety (BBS) methodology in our training.
When should Operators attend Refresher Training?
Every 6 months to 2 years, depending on company compliance.
What are your Training Fees?
In-house Training: RM5,000 per day x 2 days = RM10,000. Public Program: RM850 per person.
What other Material Handling Equipment (MHE) courses do you provide?
Alert for Night Workers, Paper Roll Clamps, Container Stuffing, Reach Trucks, Pallet Trucks, Platform Access Trucks (Scissor Lift), and Tow Trucks.
